servicePMS Support Services

ALL Remote PMS Full Support Service
From beginning to end of post-marketing surveillance

We offer a wide variety of services that go beyond the framework of existing CRO services.
We support your post-marketing surveillance at every stage.

Our service of post-marketing surveillance is more than the conventional CRO services such as patient registration, data management and biostatistics. We are fully equipped to provide support for study planning and reexamination applications in addition to administrative tasks. We respond promptly and precisely to the various PMS issues facing our clients.

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Service Features

Point 1.: Provide “full support service” from planning of study to construction and operation
Point 2.: Free from MR visits, support for introduction of remote method
Point 3.: Support distribution management and handle delivery control and all-patient surveillance

Main Services with Details

Study planning

Implementation guidance and protocol drafts preparation
CRFs and registration card preparation
Study planning consultation
PMS planning support

PMS monitoring

Conclusion of contracts with sites across the country, CRF collection, query management
Progress management

PMS call center

Help desk for MRs
Help desk for medical institutions

Regulatory affairs support

Periodic safety reporting drafts, PSUR and DSUR preparation
Draft materials for reexamination applications
Conformity audit support

Distribution management support

Real-time web system notification to confirm requirements and unlock for delivery
Progress management on contract and registration of all-patient surveillance
Registration of sites and investigators requirements
Delivery notice receipt
Help desk via telephone